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CUSTOMER SUPPORT

At TicketPro Systems our number one priority is customer satisfaction. Before the sale ever takes place, continuing through all phases of installation, data conversion, training, and day to day use, we are beside you every step of the way.
 
Once you have made your decision, we will review all of the hardware components, the purpose of each component, and where each piece should be located with you.
 
During installation, we will strive to make all aspects as trouble free and unobtrusive as possible. Training of all appropriate personnel can be done at your convenience. Part of our training is system and hardware fault determination and trouble shooting procedures.
 
The TicketPro operations manual is totally comprehensive. It includes instructions for day to day operations, trouble shooting, and full descriptions of all functions.
 
For service after the sale, we are available 7 days a week, 24 hours a day, 365 days a year. We provide software upgrades, revisions, and storage of archived materials.
 
TicketPro Systems comes STANDARD with a full one year software and hardware warranty AND support
 
TicketPro maintains critical spares for our customers at our expense, always ready for immediate shipment.
 

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